Terms and Conditions

 

Terms and Conditions

Last updated: October 16, 2026

Welcome to Trendelle! These Terms and Conditions govern your access to and use of our website and the purchase of products from our online store. By visiting our website or placing an order, you agree to these terms.

Please read them carefully before using our website.

1. About Trendelle

Trendelle is an online women’s fashion store offering clothing and fashion styles for everyday wear and special occasions.

In these terms, “we,” “us,” and “our” refer to Trendelle, while “you” and “your” refer to the customer or website visitor.

Store Name: Trendelle
Contact Email: [Enter your customer support email]
Website: [Enter your store URL]

2. Eligibility

By using this website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law. If you are purchasing on behalf of someone else, you confirm that you have the necessary authority.

3. Products and Descriptions

We make reasonable efforts to display our clothing products, colours, sizes, descriptions, and images accurately. However, colours may appear slightly different depending on your screen or device.

Product availability, styles, sizes, and prices may change without prior notice. We reserve the right to correct errors in product descriptions or pricing, subject to applicable law.

4. Pricing and Payments

All prices are displayed on our website in the currency indicated at checkout. Any applicable taxes, shipping charges, or other fees will be displayed where required before you complete your purchase.

Orders must be paid using the payment methods available at checkout. We reserve the right to cancel or refuse an order where permitted by law, including in cases of suspected fraud or pricing errors. If payment has already been received for a cancelled order, any applicable refund will be processed according to our refund policy and applicable law.

5. Orders and Order Confirmation

After placing an order, you may receive an order confirmation by email or other available communication method. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has been accepted for fulfilment.

Please ensure that your shipping address, contact details, selected size, and product details are correct before placing your order.

If an order cannot be fulfilled, we will contact you using the details provided, where reasonably possible.

6. Shipping and Delivery

Orders are shipped to the locations available at checkout. Estimated delivery times, shipping charges, and applicable delivery conditions will be communicated on the website or during checkout.

Delivery estimates are not guaranteed and may be affected by courier delays, weather, public holidays, operational issues, or circumstances beyond our control.

Customers are responsible for providing accurate delivery information. Any additional delivery arrangements or charges will be handled in accordance with our shipping policy and applicable law.

7. Returns, Exchanges and Refunds

Returns, exchanges, and refunds are subject to our separate Refund and Return Policy, which explains the applicable eligibility requirements, timelines, process, and any exceptions.

Please review that policy before placing an order. Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

8. Cancellations

If you wish to cancel an order, contact us as soon as possible using our customer support email. Cancellation requests depend on the order's fulfilment status and our cancellation policy.

Orders that have already been shipped may not be eligible for cancellation, but may qualify for a return under our applicable policy and the law.

9. Customer Responsibilities

When using our website, you agree not to:

  • Use the website for unlawful, fraudulent, or harmful purposes.

  • Attempt to interfere with the website's security or functionality.

  • Submit false, misleading, or unauthorised information.

  • Copy, reproduce, distribute, or commercially exploit website content without permission.

  • Use automated tools to disrupt or misuse the website.

We may restrict access to our website where reasonably necessary and permitted by law.

10. Intellectual Property

All original content on this website, including the Trendelle name and logo, text, graphics, design elements, and other materials owned or licensed by us, is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, or use such materials commercially without prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment gateways and delivery providers. These services may be governed by their own terms and privacy policies.

We are not responsible for third-party websites or services to the extent permitted by law. Your use of them is subject to their applicable terms.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy. Please review that policy to understand how information may be collected, used, stored, and shared when you browse our website or place an order.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access. Maintenance, technical problems, or circumstances outside our control may temporarily affect availability.

Nothing in these terms excludes any guarantee or right that cannot lawfully be excluded.

14. Limitation of Liability

To the extent permitted by applicable law, Trendelle will not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised “Last updated” date.

Changes will apply as permitted by applicable law. We encourage you to review this page periodically.

16. Governing Law

These Terms and Conditions are subject to the applicable laws of India, where relevant. Any disputes will be handled by the competent courts or authorities as determined under applicable law.

17. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Store: Trendelle
Email: [Enter your customer support email]
Website: [Enter your store URL]

Thank you for shopping with Trendelle. We appreciate your trust and support.